Shipping Policy

Effective Date: 01/01/2024
Last Updated: 01/01/2025

At Expat Travel Treasures, we strive to provide a smooth shipping experience. Please review our shipping policy before making a purchase.

1. Order Processing & Fulfillment

• Dropshipping & Print-on-Demand Orders: Processing time is typically 3-7 business days before shipment. Some products may take longer depending on supplier availability.
• Digital Downloads: Available for instant download upon successful payment. No shipping is required.

2. Shipping Times & Delivery

• Standard Shipping: Estimated delivery is 7-21 business days depending on your location.
• Expedited Shipping (if available): Estimated delivery is 5-10 business days (additional fees apply).
• International Shipping: May take 10-30 business days depending on customs processing times.
• Print-on-Demand Products: Delivery times vary based on product type and printing location but generally arrive within 7-21 business days.

Delays & Exceptions

• Shipping times are estimates and are not guaranteed due to possible delays from customs, carrier issues, or unforeseen circumstances.
• Peak seasons (holidays, promotional events) may result in longer processing and shipping times.
• We are not responsible for delays caused by the shipping carrier.

3. Tracking Information

• Tracking is provided for most physical products once the order is shipped.
• Some international and economy shipping options may not include tracking.
• Digital downloads do not require tracking.

4. Shipping Costs & Fees

• Shipping costs are calculated at checkout based on product weight, destination, and shipping method selected.
• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

5. Lost, Stolen, or Damaged Packages

• Lost or Stolen Packages: Once a package is marked as delivered, Expat Travel Treasures is not responsible for lost or stolen packages. Please check with your local carrier for resolution.
• Damaged Items: If your item arrives damaged, contact us within 48 hours of delivery with photos of the product and packaging.

6. Address Issues & Failed Delivery

• Customers are responsible for providing an accurate shipping address.
• If an order is returned due to an incorrect address, reshipping fees will apply.

7. No Refunds for Shipping Delays

We do not offer refunds for shipping delays caused by carriers, customs, or other external factors.

8. Contact Information

For any shipping-related inquiries, email us at expattraveltreasures@gmail.com.

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This policy protects your business while setting clear expectations for customers. Let me know if you need any modifications! 🚀